Tenant's Guide

Referencing Procedure

We require reference forms to be completed by all adults who will be living at the property and a holding deposit equal to 1 weeks rent to be paid to reserve the property pending a final decision which will be made within 15 days. If the tenant withdraws, fails a right to rent check, provides false or misleading information or does not provide required information this deposit is retained by the Landlord. If the tenancy goes ahead then this holding deposit will be put towards the rest of the deposit which is payable (5 weeks rent in total — please see Deposit section). We will also discuss a move in date at this point.

Please note that payments can be made by cash, cheque or bank transfer as we don’t have card facilities.

Sign Up Procedure

Subject to satisfactory references being received, we will contact the tenant for a move in date and produce the tenancy agreement.

Tenancy Agreement

Once the application is successful you will be required to sign a tenancy agreement and return it to us within 5 working days.

The initial tenancy is for 6 month fixed term which will then become periodic.


Before keys are signed over, the tenant will be required to pay a deposit which is equal to 5 weeks rent (1 week of this will have been paid as a holding deposit as detailed in Referencing Procedure above) This will be held with the Deposit Protection Scheme and will be repaid in full to the tenant at the end of the tenancy. If there are any rent arrears or damage to the property then deductions will be made accordingly.

Rental Payments

Rent is payable in advance by Standing Order in accordance with the terms of your Tenancy Agreement. We will provide you with a standing order form which you will need to complete and forward on to your bank.


Meter readings will be taken prior to move in and we will write to the utility companies giving them the new tenants name and move in date. If a telephone connection is required, this is the tenant’s responsibility.

Client Money Protection

We hold Client Money Protection through Propertymark

To view Conduct and Membership rules please click link :


To view our CMP certificate please click here

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