Landlord's Guide

Richard Butler Estate Agents Ltd has established itself as one of the leading estate agencies in the Ross on Wye area. Our offices are situated at strategic locations to provide us with a sound base from which to serve the community. As well as sales and financial services, we specialise in lettings & management.

Our residential lettings department has been established over a number of years. The department believes in offering a quality service unmatched by other agents. Our services are designed to put the landlord first and to ensure the successful management of your property.

We have experienced staff and provide a professional service with honesty and integrity at a competitive price. We believe that good communication with landlord and tenant is vital to the smooth running of the properties that we manage.


Finding the right tenant for a property is fundamental. We start by establishing criteria for the sort of person you wish to occupy your property. We then match this to prospective tenants who will be referenced. We use 'Homelet' to provide comprehensive tenant referencing for all our Landlords and only after we receive satisfactory references will we then proceed with a tenancy.


When we initially assess a property we indicate what we believe to be a realistic rent which is based on present market conditions. This is of course negotiable and something that can be discussed in more detail.


We request a deposit for all tenancies. For private tenants, the deposit is equal to 5 weeks rent. Deposits are registered and held with the Deposit Protection Service and help ensure the tenant looks after the property and as a safeguard against unpaid rent. It is refundable at the end of a tenancy, only after the tenant has vacated the property, providing the property and their account are in an acceptable condition.


All rental properties are subject to legislation including Gas Safety Certificates, Energy Performance Certificates and Legionella Checks. These are all things we can arrange on your behalf. Please ask if you require further information.


A detailed inventory of the property will be compiled prior to the tenant moving in. The inventory will also include meter readings which are then passed on to the appropriate utility companies.

Rental Insurance

We provide a 6 month rental insurance policy for all new tenancies with the option for the Landlord to renew at cost after this period. This covers unpaid rent and legal costs should you need to evict your tenant.


We conduct periodic inspections of all tenanted properties. These inspections serve numerous purposes and allow us to visit the tenant to ensure they are taking care of the property. We also check for signs that something may be wrong with the property. If anything needs attention, we will inform the Landlord as soon as possible, helping to reduce the risk of the problem escalating and the potential cost increasing.

Managed or Unmanaged Property Serviced

Please contact the office to discuss our services in details and the fees involved.